TouchPoint Support & Resources

With our shallow learning curve, most users are up and running, building forms, surveys, campaigns, and reports in ten minutes. Invariably, there will be a need to search manuals, although it is rare. But if the need arises, the help you need is built right into TouchPoint itself.

To access the support features in TouchPoint, simply click the Support tab and you'll be provided with:

Traning Videos

Nothing is quite as easy, or effective and entertaining as following along with a video. Our professionally-made video tutorials cover the gamut of topics to help you quickly learn how to use TouchPoint, so you can be affective from day one, and skip the hassle of sifting through manuals.

Knowledgebase

When it's easier and/or quicker to look up a slice of information in the old text form, head your way over to the Knowledgebase. Updated weekly, sometimes daily, our Knowledgebase is a vast repository of tips, tricks, and valuable information on just about every topic you can cover.

Community Forums

It's like the whole forest through the trees thing. Sometimes a fresh set of eyes can make all the difference. Our Community-run Forums are filled with TouchPoint experts and fresh off the farm users alike. There are no dumb questions, and there are pleanty of users out there ready to answer.

Help Desk

When you have a question that appears to have no answer, never fear. Our crack team of product experts can help you navigate these stormy waters. Our automated system will guide you through some relevant questions, and within a few hours, sometimes minutes, you'll have an answer, hot off the press.