Since the release of our next generation interface framework used currently by Conductor TouchPoint 3.0, our easy to use forms software and analytics platform; clients have been asking almost daily about how long it took to develop the new framework and why we choose to do it now (our 2.0 line of products have great, but older, interfaces as well).
I'll first explain what all the noise is about. We spent 14 months developing a new ground-up web application framework for our products. This effort focused extremely heavily on the user interface.
Features Include:
- Drag and drop visual form editors
- Real-time reporting dashboard with draggably subtotals and grouping
- Visual templating system
- Real-time AJAX profiling and saving
- Quick edits using modal DIV (no popups) windows
We had several design goals for this framework:
- Highly Intuitive = Low or No training required
- Simple Clear Buttons = Reduced support questions
- Everything you need in the product (Support, Knowledgebase, Forums, My Account etc
- Pleasant, enjoyable interface
- Fast, Responsive functionality
Here's the result:
Look familiar, it should....somewhat...
To accomplish this, we heavily reviewed recent operating systems and applications including Vista, OS X, Office 2007 and more. While we distinctly added our influence, we primarily built the interface like applications you know (namely Window's Outlook or Mac's Entourage). This helped accomplish our lower support and training while letting users know where to go out-of-the-box through familiar interfaces. Finally, using AJAX and other sophisticated interface technologies, we accomplished a desktop-like feel with much lower post-backs and screen refreshes.
Is the investment paying off? Absolutely. Nearly every demo or webinar attendee comments immediately on the beauty and usability of the interface. Most software development companies don't see the importance of the last sentence......Building products that people WANT to use WILL sell the product for you and build a lot of confidence and credability.
Find our more by seeing Touchpoint, our powerful forms software and analytical engine.
Labels: Conductor TouchPoint, Forms Software, Usability and Design